If your right or left sensors are not working, please try below:
- Please move the working sensors to the non-working side and see if they work
- Remove rim nets and see if they work
- Make sure the sensors are screwed in from the front of the backboard
If your control panel is messed up, please try below (See this video on how to):
- Untwist the cable for each connection
- Reconnect and make sure the pins are lined up correctly for each cable
When emailing us about the sensors not working, please indicate which side – facing you from the front of the game.
If after trying above still do not work, please contact us– be sure to include:
- Your order ID#
- Address
- A picture of your assembled game